Last Updated: August 5, 2026

Overview

Welcome to Jeminise.

This website is operated by Nexus Ops Solutions LLC, doing business as Jeminise.

The terms “Jeminise,” “we,” “us,” and “our” refer to Nexus Ops Solutions LLC, doing business as Jeminise. We operate this online store and website, including the information, content, features, customization tools, products, and related services made available through it, collectively referred to as the “Services.”

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer the Services to you.

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any other policies referenced on our website, govern your access to and use of the Services.

By visiting our website, creating an account, submitting customization content, placing an order, or otherwise using the Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Services.

1. Eligibility and Account Responsibility

By using the Services, you represent that:

• You are at least the age of majority in your state, province, or jurisdiction of residence; or

• You are using the Services under the supervision and with the permission of a parent or legal guardian.

You agree to provide accurate, current, and complete information when:

• Creating an account

• Placing an order

• Entering billing or shipping information

• Uploading customization content

• Communicating with customer support

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.

You must notify us promptly if you believe your account has been accessed or used without authorization.

You may not sell, transfer, assign, or license your customer account to another person.

2. Products and Services

Jeminise offers bedding and related products, including customized, personalized, print-on-demand, and made-to-order products.

We make reasonable efforts to display product information accurately, including:

• Product descriptions

• Images

• Available designs

• Sizes and measurements

• Materials

• Colors

• Product options

• Customization features

However, the appearance of a product may vary slightly from what is displayed on your device because of:

• Screen brightness

• Device settings

• Display calibration

• Lighting conditions

• Fabric texture

• Printing processes

• Manufacturing variations

• Image resolution

Minor variations that are normal for printed, sewn, or made-to-order products are not considered defects.

Product images may include digital mockups, styled settings, props, decorative objects, furniture, or room environments that are not included with the purchased product unless expressly stated in the product description.

We reserve the right to:

• Modify product descriptions

• Change available designs or options

• Limit product quantities

• Discontinue products

• Correct product information

• Restrict sales to certain geographic locations

These changes may be made without prior notice.

3. Customized and Made-to-Order Products

Many Jeminise products are produced specifically for each customer after an order is submitted.

Customization may include:

• Customer names

• Initials

• Dates

• Personal messages

• Photographs

• Artwork

• Logos

• Design selections

• Colors

• Sizes

• Product styles

• Placement instructions

Customers are responsible for carefully reviewing all customization details before submitting an order.

This includes verifying:

• Spelling

• Capitalization

• Names

• Dates

• Messages

• Uploaded photographs

• Image quality

• Design selections

• Product size

• Shipping information

A product produced according to the information submitted or approved by the customer will not be considered defective merely because the customer later prefers different wording, images, colors, sizes, or design options.

4. Customer-Submitted Content

“Customer Content” means photographs, artwork, graphics, logos, names, messages, text, designs, instructions, and other materials that you upload, submit, or provide through the Services.

You retain any ownership rights you lawfully hold in your Customer Content.

By submitting Customer Content, you grant Nexus Ops Solutions LLC, doing business as Jeminise, and our authorized production, technology, and fulfillment partners a limited, non-exclusive, worldwide, royalty-free license to:

• Access the content

• Store the content

• Process the content

• Resize or format the content

• Prepare production files

• Print the content

• Manufacture the ordered product

• Inspect product quality

• Fulfill and deliver the order

• Produce an approved replacement

• Resolve customer service or transaction disputes

This license is limited to operating the Services, fulfilling your order, providing customer support, resolving disputes, and complying with legal obligations.

We will not use private Customer Content in public advertising, product listings, or social media marketing without separate permission, except when you voluntarily publish it in a public review or public social media interaction.

5. Rights and Permissions for Customer Content

By submitting Customer Content, you represent and warrant that:

• You own the content or have permission to use it

• You have permission from individuals shown or identified in the content where required

• Our use of the content to fulfill your order will not violate another person’s rights

• The content does not infringe copyright, trademark, privacy, publicity, or other legal rights

• The content complies with applicable law

• The content complies with these Terms

You are solely responsible for Customer Content submitted through your account or order.

Jeminise is not responsible for claims resulting from content submitted without proper authorization.

6. Prohibited Customization Content

You must not upload or submit content that:

• Is unlawful, fraudulent, threatening, abusive, or defamatory

• Promotes violence, terrorism, or criminal activity

• Exploits or sexualizes minors

• Contains non-consensual intimate imagery

• Infringes intellectual property rights

• Violates privacy or publicity rights

• Contains malicious software or harmful code

• Promotes hatred or unlawful discrimination

• Includes stolen photographs, artwork, trademarks, or designs

• Impersonates another person or organization

• Is otherwise inappropriate for production

We reserve the right to reject, suspend, or cancel an order containing prohibited content.

When an order is cancelled for prohibited or unauthorized content, any refund will be determined based on whether production costs have already been incurred and as permitted by applicable law.

7. Image and Print Quality

The quality of a customized product depends partly on the quality of the image or artwork provided by the customer.

Low-quality results may occur when submitted content is:

• Blurry

• Dark

• Heavily compressed

• Improperly cropped

• Low-resolution

• Pixelated

• Poorly lit

• Taken from a small screenshot

• Unsuitable for large-format printing

You are responsible for reviewing the submitted image and any available customization preview before placing your order.

A print-quality issue caused by the quality of the original customer-provided image is not considered a manufacturing defect unless the delivered product materially differs from the customization information accepted by Jeminise.

8. Customization Previews

Any digital preview, mockup, or design tool is intended to provide a reasonable representation of the customized product.

A preview may not perfectly represent:

• Exact printed colors

• Fabric texture

• Stitching

• Product folds

• Image positioning near seams or edges

• Minor cropping

• Final dimensions

• Variations between product sizes

The final production file may be adjusted to fit the selected product dimensions while preserving the main design as reasonably as possible.

By submitting the order, you confirm that you have reviewed and approved the selected options and available preview.

9. Orders

When you place an order, you are making an offer to purchase the selected products under these Terms.

An automated order confirmation only confirms that we received your order. It does not necessarily mean that the order has been finally accepted or entered production.

An order is accepted when we:

• Successfully process or authorize payment; and

• Confirm that the product can be produced and delivered.

We reserve the right to decline, limit, place on hold, or cancel an order for reasons including:

• Suspected fraud

• Payment authorization problems

• Incorrect pricing

• Product unavailability

• Production limitations

• Shipping restrictions

• Prohibited customization content

• Intellectual property concerns

• Incorrect customer information

• Technical errors

• Violation of these Terms

If we cancel an order before production because we cannot fulfill it, we will refund the amount collected for the cancelled product.

10. Order Review

You must review the following information before submitting an order:

• Product

• Size

• Quantity

• Design

• Color

• Customization details

• Uploaded images

• Billing address

• Shipping address

• Shipping method

• Total price

We are not responsible for errors that appear exactly as submitted by the customer.

11. Order Changes and Cancellations

Customized and made-to-order products may enter production shortly after an order is confirmed.

Order changes and cancellations are therefore not guaranteed.

To request a change or cancellation, contact:

Email: support@jeminise.com

You should contact us as soon as possible and include your order number.

If production has not begun, we may be able to change or cancel the order.

Once an order has entered production, it generally cannot be changed or cancelled because materials, labor, and production resources have already been committed to that specific order.

12. Prices and Currency

Unless otherwise displayed during checkout, prices on the Jeminise website are shown in United States dollars.

Prices, promotions, discounts, and product availability may change without notice.

The applicable product price is the price displayed at checkout when the order is submitted, except in cases of an obvious pricing or technical error.

Posted product prices may not include:

• Sales taxes

• Canadian import duties

• Customs charges

• Brokerage fees

• Other government-imposed charges

Free standard shipping is available for eligible orders shipped to supported addresses in the 48 contiguous U.S. states and Canada, subject to our Shipping Policy.

Optional paid shipping services, reshipping fees, import duties, customs charges, taxes, or other government-imposed charges may apply where applicable and will be displayed or communicated when reasonably possible.

For Canadian orders, additional duties, taxes, customs charges, brokerage fees, or carrier fees may be collected by customs authorities or logistics providers. Unless expressly stated otherwise at checkout, these charges are the customer’s responsibility.

13. Payment and Billing

You agree to provide accurate and complete payment and billing information.

By submitting payment information, you represent that:

• You are authorized to use the selected payment method

• The information provided is accurate

• The payment provider may authorize and process the transaction

• You are responsible for all approved charges associated with the order

Payments may be processed by Shopify, Shopify Payments, PayPal, card networks, banks, or other authorized payment providers.

Jeminise does not directly store your complete credit card number.

We reserve the right to cancel or place an order on hold if payment cannot be verified or if the transaction appears fraudulent or unauthorized.

14. Taxes

You are responsible for taxes associated with your purchase where applicable.

Taxes may be calculated based on:

• Shipping destination

• Billing information

• Product type

• Applicable state, provincial, federal, or local requirements

If a taxing authority later determines that additional taxes are due, you may remain responsible for those taxes as permitted by applicable law.

15. Promotions and Discount Codes

Promotions and discount codes may be subject to additional terms, including:

• Eligibility requirements

• Minimum purchase amounts

• Expiration dates

• Product exclusions

• Geographic restrictions

• Single-use restrictions

• Non-combinability with other promotions

• Daily or total redemption limits

Unless otherwise stated:

• Discount codes have no cash value

• Discount codes cannot be redeemed for cash

• Only one discount code may be used per order

• Discounts cannot be applied retroactively

• Expired promotions will not be honored

Free standard shipping applies only to eligible destinations. Optional paid shipping services, reshipping fees, import duties, customs charges, taxes, or other government-imposed charges may remain payable where applicable.

If promotion-specific terms conflict with these Terms, the promotion-specific terms will control for that promotion.

We may cancel or correct a promotion affected by fraud, misuse, unauthorized distribution, or technical error.

16. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Jeminise currently delivers to:

• The 48 contiguous U.S. states

• Most eligible locations in Canada

Certain destinations may be unsupported, including Alaska, Hawaii, Puerto Rico, U.S. territories, military addresses, remote regions, offshore islands, and locations that are not supported by our shipping carriers.

Free standard shipping is available for eligible orders shipped to supported addresses in the 48 contiguous U.S. states and Canada.

Our standard order processing time is approximately 3 business days.

After processing, standard delivery generally takes approximately 7–14 business days.

The total estimated delivery time is approximately 10–17 business days.

Processing and delivery periods are estimates and are not guaranteed.

Delays may be caused by:

• Severe weather

• Carrier disruptions

• Holidays

• High order volume

• Customs processing

• Incorrect or incomplete addresses

• Remote destinations

• Government restrictions

• Events outside our reasonable control

Optional paid or expedited shipping services apply only when they are specifically displayed and selected during checkout.

Additional details are provided in our Shipping Policy.

17. Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for delays, failed deliveries, lost packages, or returned packages caused by:

• Incorrect addresses

• Missing apartment or unit numbers

• Incorrect ZIP or postal codes

• Incorrect states or provinces

• Missing contact information

• Customer refusal of delivery

• Failure to collect a package

Additional shipping charges may be required to resend a package returned because of customer-provided information or failed delivery.

Free standard shipping applies to the original eligible shipment and does not necessarily cover reshipping caused by customer-provided address errors, refused delivery, or failure to collect a package.

18. Risk of Loss and Delivery

Risk of loss and responsibility for delivery will be determined in accordance with applicable law and our Shipping Policy.

If a package is lost, damaged, or marked as delivered but cannot be located, you must follow the reporting procedures described in our Shipping Policy.

A shipping delay does not automatically mean that a package is lost or that an order qualifies for a refund.

19. Returns, Exchanges, and Refunds

Purchases are governed by our Return and Refund Policy.

Because Jeminise products are customized, personalized, print-on-demand, or made to order, orders are generally final sale after production begins.

We do not normally accept returns, exchanges, or refunds because:

• The customer changed their mind

• The wrong size was selected

• The wrong color or design was selected

• Incorrect customization details were submitted

• The customer expected different dimensions

• The product does not match personal preferences

• Minor color or manufacturing variations are present

We will review eligible claims involving:

• Manufacturing defects

• Products damaged during delivery

• Incorrect products

• Incorrect sizes produced by Jeminise

• Printing errors caused by Jeminise

• Missing products or included components

Customers must contact support@jeminise.com within the reporting period stated in our Return and Refund Policy and provide the requested photographs, videos, packaging evidence, or other supporting information.

Customers must not send products to our registered business address or any other address without prior written return authorization.

20. Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute, please contact us at support@jeminise.com so that we have an opportunity to review and resolve the issue.

When responding to a payment dispute, we may provide the payment provider with relevant information, including:

• Order records

• Payment information

• Customization selections

• Production records

• Shipping information

• Tracking and delivery confirmation

• Customer communications

• Applicable store policies

• Evidence relating to the transaction

Submitting a chargeback does not automatically entitle a customer to retain both the product and the disputed payment.

Nothing in this section limits any right that cannot legally be waived.

21. Intellectual Property

The Services and their original content are owned by, licensed to, or lawfully used by Nexus Ops Solutions LLC, doing business as Jeminise, and are protected by applicable intellectual property laws.

Protected materials may include:

• Jeminise names and logos

• Website design

• Product descriptions

• Graphics

• Photographs

• Videos

• Text

• Page layouts

• Icons

• Product mockups

• Customization interfaces

• Software

• Branding

• Original designs

You may use the Services only for personal, lawful, and non-commercial shopping purposes.

Without prior written permission, you may not:

• Copy website content

• Reproduce product images

• Republish product descriptions

• Distribute our designs

• Modify or create derivative works

• Sell or commercially exploit website content

• Remove copyright or trademark notices

• Use Jeminise branding in a misleading manner

Submitting Customer Content does not transfer ownership of Jeminise’s website, product templates, manufacturing methods, software, or original design elements to you.

22. Reviews and Feedback

You may submit reviews, ratings, comments, suggestions, photographs, or other feedback concerning Jeminise and its products.

By submitting public feedback, you grant Nexus Ops Solutions LLC, doing business as Jeminise, a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, format, and share the feedback for:

• Operating the Services

• Improving products

• Responding to customers

• Marketing Jeminise

• Displaying customer reviews

You represent that:

• Your feedback reflects your genuine experience

• You have the right to submit it

• It does not violate another person’s rights

• It is not unlawful or misleading

• Any compensation or incentive has been properly disclosed

We may remove or decline to publish feedback that is:

• Fraudulent

• Abusive

• Unlawful

• Unrelated to the product

• Spam

• Infringing

• Sexually explicit

• Threatening

• Misleading

• Submitted through automated means

We are not required to compensate you for feedback unless separately agreed in writing.

23. Optional and Third-Party Tools

The Services may provide access to tools, applications, widgets, payment services, review systems, customization tools, or other functionality operated by third parties.

We may not control these third-party services.

Your use of a third-party service may be governed by the provider’s own terms and privacy policy.

To the fullest extent permitted by law, Jeminise is not responsible for damage caused solely by a third-party service that we do not control.

24. Third-Party Links

Our website may contain links to websites or platforms operated by third parties.

Jeminise is not responsible for:

• Third-party website content

• Third-party privacy practices

• Third-party security

• Third-party products

• External transactions

• Information published on external platforms

Accessing a third-party website is at your discretion. You should review that provider’s terms and privacy policy before submitting information or completing a transaction.

25. Relationship With Shopify

Jeminise uses Shopify to provide the e-commerce platform supporting the Services.

Purchases made from the Jeminise store are transactions directly between you and Nexus Ops Solutions LLC, doing business as Jeminise.

Shopify is not the seller of Jeminise products and is not responsible for manufacturing, fulfilling, shipping, replacing, or refunding products sold by Jeminise.

Shopify may separately process personal information and payment information as described in applicable Shopify policies.

To the fullest extent permitted by law, you release Shopify and its affiliates from claims arising solely from products purchased directly from Jeminise.

Nothing in this section limits responsibility that Shopify may independently have under applicable law or under a separate agreement between you and Shopify.

26. Privacy

Personal information collected through the Services is handled according to our Privacy Policy.

Because the Services are hosted by Shopify, certain information may also be processed by Shopify and its service providers.

By using the Services, you acknowledge that information may be processed in countries other than your country of residence, subject to applicable privacy law and the safeguards described in our Privacy Policy.

27. Errors, Inaccuracies, and Omissions

Information on the website may occasionally contain errors relating to:

• Product descriptions

• Prices

• Discounts

• Product availability

• Shipping information or optional shipping charges

• Delivery estimates

• Customization options

• Images

• Promotional offers

We reserve the right to correct errors, update information, or cancel an affected order.

If an order is cancelled because of a material pricing or product information error, we will refund amounts collected for the cancelled product.

28. Prohibited Uses

You may not use the Services:

• For an unlawful or fraudulent purpose

• To violate applicable law

• To infringe intellectual property rights

• To violate another person’s privacy

• To submit false or misleading information

• To harass, threaten, defame, or abuse another person

• To distribute malware or harmful code

• To interfere with website security

• To bypass access restrictions

• To collect customer information without authorization

• To send spam or unsolicited communications

• To impersonate another person or organization

• To conduct fraudulent payment activity

• To place orders using stolen payment information

• To exploit the Services for unauthorized resale

• To access the Services through unauthorized scraping or automated extraction

• To disrupt the website or other customers’ use of it

We may suspend or terminate access to the Services when we reasonably believe these Terms have been violated.

29. Website Availability

We do not guarantee that the Services will always be:

• Available

• Uninterrupted

• Error-free

• Secure

• Compatible with every device

• Free from delays

We may modify, suspend, restrict, or discontinue any part of the Services for maintenance, security, operational, legal, or business reasons.

Where reasonably practical, we may provide notice of material service changes.

30. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services are provided on an “as available” basis.

Except for warranties expressly provided in these Terms or warranties that cannot legally be excluded, Jeminise disclaims implied warranties including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Uninterrupted availability

• Error-free operation

Nothing in these Terms excludes mandatory consumer warranties or remedies that cannot legally be waived.

31. Limitation of Liability

To the fullest extent permitted by applicable law, Nexus Ops Solutions LLC, doing business as Jeminise, and its employees, contractors, service providers, production partners, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the Services or purchase of a product.

This may include:

• Lost profits

• Lost revenue

• Loss of data

• Loss of business opportunity

• Replacement costs unrelated to the purchased product

• Damages caused by unauthorized use of Customer Content submitted by the customer

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

For an eligible claim relating to a purchased product, our total liability will not exceed the amount paid for the affected product, except where a greater remedy is required by law.

Nothing in these Terms limits liability for:

• Fraud

• Willful misconduct

• Gross negligence where it cannot be excluded

• Personal injury caused by legally actionable negligence

• Any liability that cannot legally be limited

32. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Nexus Ops Solutions LLC, doing business as Jeminise, and its affiliates, employees, contractors, production partners, and service providers from third-party claims arising from:

• Your violation of these Terms

• Your unlawful use of the Services

• Customer Content submitted without authorization

• Your infringement of intellectual property rights

• Your violation of another person’s privacy or publicity rights

• Fraudulent activity conducted through your account

This obligation does not apply to claims caused solely by Jeminise’s unlawful conduct.

33. Events Outside Our Control

We are not responsible for delays or failure to perform caused by events outside our reasonable control, including:

• Natural disasters

• Severe weather

• Fire

• Flood

• War

• Civil unrest

• Government restrictions

• Public emergencies

• Epidemics or pandemics

• Labor disputes

• Internet outages

• Carrier disruptions

• Customs delays

• Supply chain interruptions

• Utility failures

We will make reasonable efforts to resume affected Services and communicate material order issues.

34. Suspension and Termination

We may suspend or terminate your access to the Services if:

• You violate these Terms

• You engage in fraudulent activity

• You threaten website or payment security

• Your conduct creates legal or operational risk

• We are required to do so by law

Termination does not eliminate payment obligations or liabilities that arose before termination.

Sections that by their nature should survive termination will remain effective, including provisions relating to intellectual property, Customer Content, liability, indemnification, disputes, and governing law.

35. Governing Law and Jurisdiction

These Terms of Service and any separate agreements through which we provide the Services shall be governed by and construed in accordance with the laws of the State of Wyoming and applicable federal laws of the United States, without regard to conflict-of-law principles.

Subject to any mandatory consumer protection laws that may apply, any dispute arising out of or relating to these Terms, the Services, or a purchase made from Jeminise shall be submitted to a court of competent jurisdiction located in the State of Wyoming.

You consent to the personal jurisdiction of such courts.

However, nothing in this section limits any consumer rights or remedies that cannot legally be waived under the laws applicable in your state, province, country, or place of residence.

36. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or severed from these Terms.

The remaining provisions will continue in full force and effect.

37. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.

A waiver is effective only when expressly provided in writing by Jeminise.

38. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations in connection with:

• A merger

• Acquisition

• Sale of assets

• Business reorganization

• Change in ownership

• Use of an affiliated service provider

Any assignment will remain subject to applicable law.

39. Entire Agreement

These Terms and the policies referenced in them constitute the entire agreement between you and Jeminise regarding the Services and purchases made through our website.

If there is a conflict:

• The Privacy Policy controls matters involving personal information

• The Return and Refund Policy controls return, replacement, and refund eligibility

• The Shipping Policy controls processing, shipping, and delivery matters

• Promotion-specific terms control the applicable promotion

• These Terms control other use of the Services

40. Changes to These Terms

We may update these Terms to reflect changes in:

• Our products

• Our Services

• Shopify features

• Business practices

• Legal requirements

• Security requirements

• Operational processes

The revised Terms will be posted on this page with an updated “Last Updated” date.

Material changes will apply prospectively unless applicable law permits otherwise.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.

Changes will not retroactively alter the material terms of an order already accepted unless required by law or agreed with you.

41. Contact Information

Questions about these Terms of Service may be sent to:

Jeminise Customer Support

Legal Business Name: Nexus Ops Solutions LLC
Trading Name: Jeminise
Email: support@jeminise.com
Phone: +1 (573) 525-9889

Registered Business Address:
30 N Gould St
Sheridan, Wyoming 82801
United States

The registered business address is not a product return address. Do not send returns or packages to this address without prior written authorization.

Please include your order number when contacting us about an existing purchase.